Dirty and smelly car

GetHuman-clbmb's Complaint issue with Enterprise Rent-A-Car from September 2020

Help with my Enterprise Rent-A-Car issue
First: share to improve GetHuman-clbmb's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-clbmb's own words
Rent a car ... Picked up our car, interior stunk like heavy body odor. The windshield was so smudged that we had to clean it to have a clear view. It looked like it was wiped with a their hands instead of a cloth and there was a greased spots on dashboard. When we got it to our house to drop our vehicle off we had to spray the inside of the car with Lysol and leave the windows down to air out to be able to ride it it the next morning. It wasn’t just me smelling it, my nine year old could smell it to. The inside was clean all but the smell and windshield and the door jam of each door was all dusty. I mentioned it to the employee and he just looked at me. We rent from enterprise all the time have only had problems twice with the same issue. Once in Litte Rock off of Rodney parham rd and now in Conway. Seems like the airport is the one that has the cleanest cars.
Dirty windshield dusty door jams and nasty smell
Was not we cleaned it.
Years of service wth you
How GetHuman-clbmb fixed the problem

We are waiting for GetHuman-clbmb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Enterprise Rent-A-Car's attention and get better help faster. Tap below to get started.
Having Enterprise Rent-A-Car issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Enterprise Rent-A-Car

Rent a car
Complaint issue
Reported by GetHuman-clbmb
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 266 others
0 customers following this
Items needed
Order Confirmation Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Address of Where you Rented Car


GetHuman-clbmb started working on this issue
Sep 29th, 2020 1:03pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians