When I was rent a car from enterprice office of Hamburg airport I deal a contract for s...
GetHuman-kay_beri's Overcharges issue with Enterprise Rent-A-Car from May 2019
Help with my Enterprise Rent-A-Car issue
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Before contacting them, items GetHuman-kay_beri may need:
Order Confirmation Number, Email on Order, Phone Number on Order, Name of Account Holder, Home and Billing Address, and Address of Where you Rented Car
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-kay_beri's own words
When I was rent a car from enterprice office of Hamburg airport I deal a contract for second driver and cost was ** eur. When I receipt invoice I see that they charged extra ** eur for car changing. I didn’t want to change my selection. Enterprice didn’t have my choices so their colleagues change the car and he didn’t give any information about extra payment. I don’t and I can’t accept this extra payment. If they didn’t have my selection you could pay money back or you had to change car without any extra payment. **I send to many e mail to Hamburg airport offices but he didn’t reply my mail. I don’t satisfy to taking service from enterprice
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