problem not fix

GetHuman2725071's Overcharges issue with Enterprise Rent-A-Car from April 2019

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Help with my Enterprise Rent-A-Car issue

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Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman2725071's own words
to get refund of extra ***.**$ charge ... In ********* i made car reservation for Mitsubishi Mirage in the Baltimore-washington Intl. Airport(BWI), when i arrived they said the car you reserved not here but will give you (free car upgrade) with no additional charge. *they gave me ***** Nissan Versa* instead, and i pick up the car at that day night at **:** PM. *and i reutrned the car on Friday, March **, **** *:** PM.*I have been told the charge will be $***.** or less *however, in my bank there is charge just showed up is ***.**$ *and this is wasn't the deal you can't charge me ***.**$ just for ** hours rental !!!*i need refund for the extra ***.**$*by the way, when i got my invoice was only $***.** charge and still have it.**Note: the charge and the rent and the use of my cards all done out of texas so the tax has nothing to do with Texas still need my refunds didn't fix my problem**here is my information:*RA*: **********Vehicle *: *S*GLD*Name: ABBAS ALI ALSHAIKH*Phone : ***********E-mail: *****@***.com
get me my refund of ***.**$
this is my first use of this serves
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Enterprise Rent-A-Car

Overcharges issue
Reported by GetHuman2725071
Apr 11th, 2019 - 2 years ago
Fixed
Seen by 17 customers so far
Similar issue to 474 others
0 customers following this
Items needed
Order Confirmation Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Address of Where you Rented Car

Timeline

GetHuman2725071 started working on this issue
Apr 11th, 2019 7:31pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 11th, 2019 11:40pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 11th, 2019 11:44pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 11th, 2019 11:44pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 11th, 2019 11:45pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 11th, 2019 11:46pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 11th, 2019 11:46pm
GetHuman2725071 indicated the issue is not fixed yet.
Apr 12th, 2019 8:09pm
GetHuman2725071 confirmed the issue is fixed. Hooray!
Apr 12th, 2019 8:09pm