New Booking : ************Hi,**Would you be able to tell me does my booking made from t...

GetHuman1652202's customer service issue with Enterprise Rent-A-Car from November 2018

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Top Tip from another customer
Travel websites will sometimes have discounted fares that rival the best rates made available by the airline; it's worth checking before booking directly with the airline. Each company has its own set of Terms and Conditions, however, so be aware of your options for refund, flight changes, and cancellation penalties.
The issue in GetHuman1652202's own words
New Booking : ************Hi,**Would you be able to tell me does my booking made from today include Liability coverage (EP) ? we travel every year and always use enterprise I noticed this year the wording may have changed. I believe I checked CDW but the EP seems to always be an issue on Pick up.**I spoke with Eugene last year , who helped me greatly trying to clarify this (ticket incident number ******-******)**However when we got to the desk – they confused us!*Thanks,**Daniel
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Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman1652202
Nov 29th, 2018 - 9 mons ago
I have an issue with Enterprise Rent-A-Car too
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Seen by 2 customers so far
Similar issue to 329 others
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Timeline
GetHuman1652202 started working on this issue
Nov 29th, 2018 12:50pm