Hello and to whom it may concern,*I just booked my reservation as usual with enterprise...

GetHuman1639689's customer service issue with Enterprise Rent-A-Car from November 2018

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The issue in GetHuman1639689's own words
Hello and to whom it may concern,*I just booked my reservation as usual with enterprise, and all set.*few minuts later i called to make sure that the info. ok with me and them, i found out that res. made on city of Buena Park, . I called again to confirm that enterprise will give me ride to pick and after drop car. BUT what append no they dont want to give me ride, even though i asked them to pay extra to the driver or tot he company for the ride. they said no*this took me on the phone i sware almost * hr. calling Buena par, Whittier office and the mail office , if you can see the calls on your end...*Anyway your people wasn't helpful, and wasnt nice to me, i dont and i will never refer enterprise to anyone, it hurts me sooo bad. Been using enterprise for ages, and now they doing this to me?????*wasnt nice at all. Told them i dont have any other transportation to go there, and my budget not that good, like most of the people here, right.*BUT, i wanted you to know what happened with me*so if you can do anything about it will be fine, if not BYE BYE enterprise for good... sorry i am not trying to be rude, but really i got hurt....

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Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman1639689
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 325 others
0 customers following this


GetHuman1639689 started working on this issue
Nov 27th, 2018 7:32pm