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Before contacting them, items GetHuman1639689 may need:
Order Confirmation Number, Email on Order, Phone Number on Order, Name of Account Holder, Home and Billing Address, and Address of Where you Rented Car
The issue in GetHuman1639689's own words
Hello and to whom it may concern,*I just booked my reservation as usual with enterprise, and all set.*few minuts later i called to make sure that the info. ok with me and them, i found out that res. made on city of Buena Park, . I called again to confirm that enterprise will give me ride to pick and after drop car. BUT what append no they dont want to give me ride, even though i asked them to pay extra to the driver or tot he company for the ride. they said no*this took me on the phone i sware almost * hr. calling Buena par, Whittier office and the mail office , if you can see the calls on your end...*Anyway your people wasn't helpful, and wasnt nice to me, i dont and i will never refer enterprise to anyone, it hurts me sooo bad. Been using enterprise for ages, and now they doing this to me?????*wasnt nice at all. Told them i dont have any other transportation to go there, and my budget not that good, like most of the people here, right.*BUT, i wanted you to know what happened with me*so if you can do anything about it will be fine, if not BYE BYE enterprise for good... sorry i am not trying to be rude, but really i got hurt....
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