I had an accident and enterprise came and gave me a rental. The person who came said th...

GetHuman1624374's customer service issue with Enterprise Rent-A-Car from November 2018

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The issue in GetHuman1624374's own words
I had an accident and enterprise came and gave me a rental. The person who came said that he needs a deposit of $***.** which I will get back when I return the car. I returned the car after mine was fixed and askabout my deposit. I was told that they will mail it to me. I waited two weeks and called and was told that everything was taken care of. YEA. Done believe that. We were charged a total of $***.** which they added to the CC. called again and asked why isthis so much. After waiting on the line for * minute. I was disconnected. Called back and this time I told them who I was and they hung up on me. Here I set with a bill for $***.** and nobody from enterprise wants to talk to me about this. They charged me $**.** a day. I did not know about all these charged.

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Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman1624374
Nov 26th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 315 others
0 customers following this
Items needed
Order Confirmation Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Address of Where you Rented Car

Timeline

GetHuman1624374 started working on this issue
Nov 26th, 2018 12:39am

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