I had an accident and enterprise came and gave me a rental. The person who came said th...

GetHuman1624374's customer service issue with Enterprise Rent-A-Car from November 2018

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The issue in GetHuman1624374's own words

I had an accident and enterprise came and gave me a rental. The person who came said that he needs a deposit of $***.** which I will get back when I return the car. I returned the car after mine was fixed and askabout my deposit. I was told that they will mail it to me. I waited two weeks and called and was told that everything was taken care of. YEA. Done believe that. We were charged a total of $***.** which they added to the CC. called again and asked why isthis so much. After waiting on the line for * minute. I was disconnected. Called back and this time I told them who I was and they hung up on me. Here I set with a bill for $***.** and nobody from enterprise wants to talk to me about this. They charged me $**.** a day. I did not know about all these charged.

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Enterprise Rent-A-Car

Customer service issue

Reported by GetHuman1624374

Nov 26th, 2018 - 10 mons ago

I have an issue with Enterprise Rent-A-Car too

Not resolved

Seen by 6 customers so far

Similar issue to 315 others

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Items needed

Order Confirmation Number

Email on Order

Phone Number on Order

Name of Account Holder

Home and Billing Address

Address of Where you Rented Car

Timeline

GetHuman1624374 started working on this issue

Nov 26th, 2018 12:39am

GetHuman1624374 used the GetHuman Phone to get a rep from Enterprise Rent-A-Car on the line without waiting on hold

Nov 26th, 2018 2:00pm