when I try to book using bank reward points to get a car to go from Newark airport to A...

GetHuman-hasaagre's customer service issue with Enterprise Rent-A-Car from June 2018

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The issue in GetHuman-hasaagre's own words
when I try to book using bank reward points to get a car to go from Newark airport to Asheville nc I see a *** dollar drop off charge, but when I book on the enterprise website I don't see this. can you tell me why? I want to rent, but ***??? I can get an economy plane ticket home cheaper than this. I am a cancer patient and this is probably my last journey but I just don't want to end up broke trying to get home
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Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman-hasaagre
Jun 11th, 2018 - 9 mons ago
I have an issue with Enterprise Rent-A-Car too
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Seen by 5 customers so far
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Timeline
GetHuman-hasaagre started working on this issue
Jun 11th, 2018 7:42am
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Jun 11th, 2018 7:42am