My name is Joe Brooks and I’ve rented from Enterprise several times before. This time w...
GetHuman763085's customer service issue with Enterprise Rent-A-Car from June 2018
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The issue in GetHuman763085's own words
My name is Joe Brooks and I’ve rented from Enterprise several times before. This time was a nightmare and I didn’t even get a rental and will never from Enterprise again. I Uber my way ** mins to the Douglasville location on Fairburn rd only for them to tell me that they in fact didn’t have my van and essentially I was screwed. Then I asked if why I wasn’t notified and he said they called but left no message??? Why wouldn’t you leave someone a voicemail!! So then I had to uber my way home, I couldn’t make my nieces graduation and paid ** dollars to Uber for no reason!! Thanks Enterprise for one of the worst customer experiences ever.
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