My name is Joe Brooks and I’ve rented from Enterprise several times before. This time w...

GetHuman763085's customer service issue with Enterprise Rent-A-Car from June 2018

Help with my Enterprise Rent-A-Car issue
My name is Joe Brooks and I’ve rented from Enterprise several times before. This time was a nightmare and I didn’t even get a rental and will never from Enterprise again. I Uber my way ** mins to the Douglasville location on Fairburn rd only for them to tell me that they in fact didn’t have my van and essentially I was *****ed. Then I asked if why I wasn’t notified and he said they called but left no message??? Why wouldn’t you leave someone a voicemail!! So then I had to uber my way home, I couldn’t make my nieces graduation and paid ** dollars to Uber for no reason!! Thanks Enterprise for one of the worst customer experiences ever.
I trust that Enterprise Rent-A-Car will make this right and come up with a resolution that is fair.
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Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman763085
Jun 8th, 2018 - 2 mons ago
I have an issue with Enterprise Rent-A-Car too
Seen by 5 customers so far
Similar issue to 619 others
0 customers following this
Items needed
Order Confirmation Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Address of Where you Rented Car
GetHuman763085 started working on this issue
Jun 8th 2:18pm
GetHuman763085 indicated the issue is not fixed yet.
Jun 8th 8:17pm