Entercom radio station Philly B*** not answering ANY of their various phone lines NOR a...

GetHuman-aiavecch's customer service issue with Entercom Communications Corp. from December 2020

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The issue in GetHuman-aiavecch's own words
Entercom radio station Philly B*** not answering ANY of their various phone lines NOR are they announcing the hourly Codewords (per multiple comments on their Facebook webpage). The last Code announcement seems to be **am ..... nothing more through *:** pm EST. Has the "Best Christmas Ever" promotion been ended prematurely? Today is the last scheduled day, and was announced to be extended through *:**pm. There have apparently been no LIVE voices on-air since the **:** hour. **Your explanation of what's going on will be much appreciated.

GetHuman-aiavecch did not yet indicate what Entercom Communications Corp. should do to make this right.

How GetHuman-aiavecch fixed the problem
Approx. **:** am, Philly B*** radio station switched to auto-pilot for ** hours without any prior announcement. No 'live' D-J, no phone, text, or social media contact. They randomly returned to 'live' broadcasting @ * pm, apparently without any public explanation. Nobody "fixed" anything, they simply got back to work.
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Entercom Communications Corp.

Customer service issue
Reported by GetHuman-aiavecch
Dec 22nd, 2020 - 6 months ago
GetHuman-aiavecch shared how to fix
Seen by 14 customers so far
Similar issue to 629 others
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GetHuman-aiavecch started working on this issue
Dec 22nd, 2020 6:46pm
GetHuman-aiavecch confirmed the issue is fixed. Hooray!
Dec 23rd, 2020 4:09am

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