I have had a problem with my account, as the meter was read incorrectly.*I have spoken...

GetHuman1189875's customer service issue with EnergyAustralia from September 2018

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I have had a problem with my account, as the meter was read incorrectly.*I have spoken with different people, and was told they would have the meter read again (which they did) and resend my account.*I have been waiting for the new account to be emailed for several weeks and have now been sent a disconnection notice for the **th Sept. *I am currently trying to contact someone by phone only to be told there is an issue with the phones.*I have never had an overdue account, and am very unhappy with the way this has turned out.**Please contact me by email or phone to resolve this unnecessary issue ASAP *Ph. **********
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EnergyAustralia

Customer service issue
Reported by GetHuman1189875
Sep 24th, 2018 - 2 mons ago
I have an issue with EnergyAustralia too
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Similar issue to 4 others
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GetHuman1189875 started working on this issue
Sep 24th 7:59am
GetHuman1189875 confirmed the issue is fixed. Hooray!
Sep 25th 11:14am