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Before contacting them, items GetHuman-kramosms may need:
Name, Member ID, Social Security Number, Address, Date of Birth, and Phone number
The issue in GetHuman-kramosms's own words
The automated system is not picking up the letters in the members ID and I can not get through to an agent to check patients benefits. Its beyond annoying and happens all the time. They should have an option where you are redirected if the automated system can not understand you. I was born and raised in the USA and speak perfect English and apparently a robot can not understand me. This is absurd!
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