airline referenceKDSKUZ *You have changed one of our flight to Bali and the timing is n...

GetHuman4654679's Complaint issue with Emirates from April 2020

Help with my Emirates issue
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4654679's own words
airline referenceKDSKUZ *You have changed one of our flight to Bali and the timing is not acceptable as we have to be at Denpasar by midday. *The home ward journey is acceptable. Is it possible to have a refund for the outward journey, seeing as you have changed the itinerary. We chose this flight especially.*We booked via Opodo but cannot get throught to them having received an email to contact them urgently

GetHuman4654679 did not yet indicate what Emirates should do to make this right.

How GetHuman4654679 fixed the problem
Emirates could not help us at all because we booked their flight through Opodo ( even though it was Emirates that changed the flight time)
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Emirates

Complaint issue
Reported by GetHuman4654679
Apr 16th, 2020 - 6 months ago
Fixed
GetHuman4654679 shared how to fix
Seen by 7 customers so far
Similar issue to 964 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman4654679 started working on this issue
Apr 16th 11:25am
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 3:48pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 3:49pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 3:49pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 3:49pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 3:49pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 3:50pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 16th 5:10pm
GetHuman4654679 indicated the issue is not fixed yet.
Apr 17th 11:39am
GetHuman4654679 indicated the issue is not fixed yet.
Apr 17th 11:39am
GetHuman4654679 confirmed the issue is fixed. Hooray!
Apr 19th 11:39am