My daughter is **years old. We sent her to Thailand for her **st birthday. Her trip bac...
GetHuman-randamor's customer service issue with Emirates from June 2018
Help with my Emirates issue
Did that get it fixed?
Waiting to see if GetHuman-randamor fixed the issue with our suggestion.
The issue in GetHuman-randamor's own words
Get my daughter a seat that’s not broken ... My daughter is **years old. We sent her to Thailand for her **st birthday. Her trip back to NY is the trip from ****. First she got on the flight from Bangkok to Dubai. They stuck her next to two old men that smelled like urine. She threw up she couldn’t eat. She asked the flight attendant to be moved. She ignored her. So of course she was too sick to sleep. Then the connection from Dubai to Milan. Her seat didn’t recline. It was broken. Again she requested to be moved they ignored her again. She has serious issues with with neck and back pain from an injury in gymnastics. She had to sit up the whole way to Milan. Then in Milan she requested another seat so she can rest and sleep they ignored her AGAIN. She even requested to pay for an upgrade they said no!!!! Im fuming over this. She’s throwing up she’s sick. She hasn’t eaten. Im contacting the better business bureau to complain about this. I called Emirates center to see if they can give her a better seat they also couldn’t help. I don’t know what to do anymore. We are very upset over the treatment of our daughter by Emirates crew. We have been customers of Emirates for a long time. This never happened. And please I don’t want an apology from anyone. Just pray that nothing happens to my daughter on this flight EK****Randa Moreb
They ignored that she’s sick
I think it’s too late. She’s already on the plane with a broken seat
We’ve been using Emirates for years
I called everyone on Emirates. I got the same answer. Can’t do anything
I have an issue with Emirates too
How GetHuman-randamor fixed the problem
We are waiting for GetHuman-randamor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.