My daughter is **years old. We sent her to Thailand for her **st birthday. Her trip bac...

GetHuman-randamor's customer service issue with Emirates from June 2018

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The issue in GetHuman-randamor's own words
Get my daughter a seat that’s not broken ... My daughter is **years old. We sent her to Thailand for her **st birthday. Her trip back to NY is the trip from ****. First she got on the flight from Bangkok to Dubai. They stuck her next to two old men that smelled like urine. She threw up she couldn’t eat. She asked the flight attendant to be moved. She ignored her. So of course she was too sick to sleep. Then the connection from Dubai to Milan. Her seat didn’t recline. It was broken. Again she requested to be moved they ignored her again. She has serious issues with with neck and back pain from an injury in gymnastics. She had to sit up the whole way to Milan. Then in Milan she requested another seat so she can rest and sleep they ignored her AGAIN. She even requested to pay for an upgrade they said no!!!! Im fuming over this. She’s throwing up she’s sick. She hasn’t eaten. Im contacting the better business bureau to complain about this. I called Emirates center to see if they can give her a better seat they also couldn’t help. I don’t know what to do anymore. We are very upset over the treatment of our daughter by Emirates crew. We have been customers of Emirates for a long time. This never happened. And please I don’t want an apology from anyone. Just pray that nothing happens to my daughter on this flight EK****Randa Moreb
They ignored that she’s sick
I think it’s too late. She’s already on the plane with a broken seat
We’ve been using Emirates for years
I called everyone on Emirates. I got the same answer. Can’t do anything
I have an issue with Emirates too
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Emirates

Emirates Airline
Customer service issue
Reported by GetHuman-randamor
Jun 28th, 2018 - a yr ago
I have an issue with Emirates too
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Seen by 13 customers so far
Similar issue to 83 others
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Timeline
GetHuman-randamor started working on this issue
Jun 28th, 2018 1:46pm
GetHuman-randamor indicated the issue is not fixed yet.
Jun 28th, 2018 1:47pm
GetHuman-randamor indicated the issue is not fixed yet.
Jun 28th, 2018 3:31pm
GetHuman-randamor indicated the issue is not fixed yet.
Jun 28th, 2018 3:32pm
GetHuman-randamor indicated the issue is not fixed yet.
Jun 29th, 2018 12:35am
GetHuman-randamor indicated the issue is not fixed yet.
Jun 29th, 2018 2:47pm
GetHuman-randamor indicated the issue is not fixed yet.
Jun 29th, 2018 2:48pm
GetHuman-randamor indicated the issue is not fixed yet.
Jul 1st, 2018 2:48pm