My account has never worked properly - I can only open a single suggested contact - the...

GetHuman5322372's customer service issue with EliteSingles.com from October 2020

16 views | 1228 similar | 0 following
Help with my EliteSingles.com issue
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GetHuman5322372's next move: find and follow the right step-by-step guide.
EliteSingles.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5322372 will need to dig through the advice provided by EliteSingles.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5322372 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if EliteSingles.com has better answers for you: EliteSingles.com Help Center
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Before contacting them, items GetHuman5322372 may need:
Username, Password, and Email address on the account
The issue in GetHuman5322372's own words
My account has never worked properly - I can only open a single suggested contact - then it says no more are available. I have had almost a full week with NO views. No contacts nor any form of contacts.*As of today I can no longer log in. I have not changed anything. I received dozens of error notifications - **After I became completely disappointed I signed into Zoosk - with the same search parameters and search criteria, the same profile, same pictures. Everything the same. I literally have received multiple hundreds of messages, likes and have many more responses in a single morning than I have received on your site - it would appear that there is nothing right about your site and it is impossible to get help on line unless you can sign on. I would like to cancel - you have been unable to offer what you took payment for.

GetHuman5322372 did not yet indicate what EliteSingles.com should do to make this right.

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EliteSingles.com

Customer service issue
Reported by GetHuman5322372
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 1228 others
0 customers following this

Timeline

GetHuman5322372 started working on this issue
Oct 1st, 2020 7:15pm