I tried to delete and cancel my account with elite singles on the last day of my six mo...

GetHuman4856322's Refund a Charge issue with EliteSingles.com from May 2020

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The issue in GetHuman4856322's own words
Not renew the membership, get a refund for the unauthorised money taken and completely deleted my account and membership for good. ... I tried to delete and cancel my account with elite singles on the last day of my six month membership but it was automatically renewed without my consent and another six months money was taken from my account without my consent. I DO NOT WANT to have my membership renewed and I can't afford to pay another six months so need it reimbursed. No matter where I look or what I do I can't find a contact number or email address to write to in order to resolve this. I am very frustrated.
They auto renewed without my authorisation and Charged me after I had deleted my account
I want my money back and for my membership cancelled and account closed
I took out the original agreement in good faith for six months, and paid for exactly that amount
Contacted PayPal and emailed elitesingles directly
How GetHuman4856322 fixed the problem

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How Do I Cancel My Elitesingles.com Subscription?How Do I Get a Refund from Elitesingles.com?How Do I Cancel My Elitesingles.com Subscription?
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EliteSingles.com

Elitesingles membership auto renewal
Refund a Charge issue
Reported by GetHuman4856322
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1307 others
0 customers following this

Timeline

GetHuman4856322 started working on this issue
May 22nd, 2020 9:47am
GetHuman4856322 indicated the issue is not fixed yet.
May 22nd, 2020 2:00pm
GetHuman4856322 indicated the issue is not fixed yet.
May 22nd, 2020 2:07pm
GetHuman4856322 indicated the issue is not fixed yet.
May 22nd, 2020 2:12pm
GetHuman4856322 indicated the issue is not fixed yet.
May 23rd, 2020 6:38am

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