EliteSingles took money from my bank account without my authorization. I need my money...

GetHuman2829773's customer service issue with EliteSingles.com from April 2019

Help with my EliteSingles.com issue
The issue in GetHuman2829773's own words
Nothing. I was charged without my consent. ... EliteSingles took money from my bank account without my authorization. I need my money refunded and my banking information deleted permanently. See problem ticket ********. My account was closed on ********. **Looks like EliteSingles have my one account associated with two email addresses. V*****@***.com and V*****@***.com**The $***.** taken without my authorization will impact my mortgage payment. I need my money back now. **I can be reached at ***-***-****
I had already canceled the service. It’s very very frustrating that I can’t speak with an EliteSingles representative!!!
Not resolved. I need my $***.** refunded.
Nothing else to try. You can only contact them via email.
How GetHuman2829773 fixed the problem
They responded to my email and confirmed the issue. I will get a refund in * to * days.
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How Do I Cancel My Elitesingles.com Subscription?How Do I Get a Refund from Elitesingles.com?How Do I Cancel My Elitesingles.com Subscription?
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EliteSingles.com

Dating site
Customer service issue
Reported by GetHuman2829773
Apr 29th, 2019 - 2 years ago
Fixed
GetHuman2829773 shared how to fix
Seen by 15 customers so far
Similar issue to 1865 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman2829773 started working on this issue
Apr 29th, 2019 2:36pm
GetHuman2829773 indicated the issue is not fixed yet.
Apr 29th, 2019 10:51pm
GetHuman2829773 indicated the issue is not fixed yet.
Apr 29th, 2019 10:56pm
GetHuman2829773 confirmed the issue is fixed. Hooray!
Apr 30th, 2019 12:02am
GetHuman2829773 confirmed the issue is fixed. Hooray!
May 4th, 2019 3:03pm
GetHuman2829773 confirmed the issue is fixed. Hooray!
May 7th, 2019 3:22am

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