I purchased an elite singles memebership a few days ago. Sadly I am already troubled wi...

GetHuman1182301's customer service issue with EliteSingles.com from September 2018

3 views
 | 
581 similar
 | 
0 following
Help with my EliteSingles.com issue
First: share to improve GetHuman1182301's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1182301's next move: go to the EliteSingles.com help center.
EliteSingles.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1182301 will want to follow the link below to head to their help center. We will check on GetHuman1182301 later to make sure it's all set or try to help escalate.
The issue in GetHuman1182301's own words
I purchased an elite singles memebership a few days ago. Sadly I am already troubled with the service that is being provided. I have not yet filled my profile information in its entirety but I have completed the clearly necessary “preferences” subject field. I live in San Diego CA. I requested to be matched with someone in my vicinity. Why am I receiving matches from Men in Hemet? And Pasadena? etc. How is it that I state that I am Catholic and wish to be matched with someone Christian and then check my profile to find that it indicates I am now Muslim? How is it that my height minimum in a match it *’** and is now suddenly *’*? What is going on? This is to say the least alarming. This situation needs to be rectified immediately. I am clearly not paying for this failure to provide a service as advertised.**Regards, H.Berger
GetHuman1182301 did not yet indicate what EliteSingles.com should do to make this right.
I have an issue with EliteSingles.com too
How GetHuman1182301 fixed the problem
We are waiting for GetHuman1182301 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EliteSingles.com's attention and get better help faster. Tap below to get started.
Having EliteSingles.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would EliteSingles.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1182301 fixes it.
This email address isn't valid

EliteSingles.com

Customer service issue
Reported by GetHuman1182301
Sep 22nd, 2018 - 6 mons ago
I have an issue with EliteSingles.com too
Not resolved
Seen by 3 customers so far
Similar issue to 581 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman1182301 started working on this issue
Sep 22nd, 2018 10:34am