I want to speak to a live person. Not email. It takes to long. Account was accidentall...

GetHuman-mbwarn's customer service issue with EliteSingles.com from July 2018

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The issue in GetHuman-mbwarn's own words
I was trying to sign up for the monthly deduction package. I was charged a lump sum not a monthly sum. ... I want to speak to a live person. Not email. It takes to long. Account was accidentally cancelled and I am unable to reach anyone for answers to the problem. You SHOULD HAVE A PHONE NUMBER.
Because now I am told I don’t have the premium package but a basic package. Why......
Charging me the monthly fee of **.** per month and give me back my premium package status. My account is now overdrawn due to the amount of **.** be deducted all at once.
I expected to be able to talk to a person not have to fill out info and send emails.
I have sent a couple emails.
I have an issue with EliteSingles.com too
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EliteSingles.com

Premium package
Customer service issue
Reported by GetHuman-mbwarn
Jul 23rd, 2018 - 10 mons ago
I have an issue with EliteSingles.com too
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Seen by 8 customers so far
Similar issue to 246 others
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Timeline
GetHuman-mbwarn started working on this issue
Jul 23rd, 2018 8:14pm
GetHuman-mbwarn indicated the issue is not fixed yet.
Jul 24th, 2018 12:12am
GetHuman-mbwarn indicated the issue is not fixed yet.
Jul 24th, 2018 12:13am
GetHuman-mbwarn indicated the issue is not fixed yet.
Jul 24th, 2018 12:13am
GetHuman-mbwarn indicated the issue is not fixed yet.
Jul 24th, 2018 12:18am
GetHuman-mbwarn indicated the issue is not fixed yet.
Jul 24th, 2018 12:19am