I was playing a game of fut champions, I won scoring a goal in extra time, around the...

GetHuman-aodhcunn's customer service issue with Electronic Arts from March 2021

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The issue in GetHuman-aodhcunn's own words
I was playing a game of fut champions, I won scoring a goal in extra time, around the ***th minute. I go on to win the match *-*. I go to leave the match and I’m left in a loading screen for *-* minutes. I then get disconnected from the EA servers, despite having perfect internet connection all day. I go back into FUT only to find my win was counted as a DNF and a loss. I should have * wins, * losses but I have * wins * losses instead.

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Electronic Arts

Customer service issue
Reported by GetHuman-aodhcunn
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1594 others
0 customers following this

Timeline

GetHuman-aodhcunn started working on this issue
Mar 20th 5:19pm

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