Re-Link EA account to XBOX

GetHuman-noraccrn's Technical Support issue with Electronic Arts from July 2020

Help with my Electronic Arts issue
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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-noraccrn's own words
My son was given opportunity to change his gamertag on XBOX One for free and so he changed it from. But when he went to play an EA game (Axis Legends) it said he was unable to connect. We paid to have the gamer tag changed back to the original but still not recognized when trying any EA game. We started with Microsoft help to make sure we were logged in correctly and we are. THey said to reach out to EA to get help re-linking his EA account with his XBOX account. *Can you please help us with specific steps to do that? Thank you!

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Electronic Arts

XBOX ONe
Technical Support issue
Reported by GetHuman-noraccrn
Jul 10th, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2356 others
0 customers following this

Timeline

GetHuman-noraccrn started working on this issue
Jul 10th 4:16pm

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