Hi,**Would you be able to assist via email regarding an issue I have experienced with F...

GetHuman3930713's customer service issue with Electronic Arts from November 2019

Help with my Electronic Arts issue
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The issue in GetHuman3930713's own words
Hi,**Would you be able to assist via email regarding an issue I have experienced with Fifa ** via ultimate team.**I’ve recently used the swap icon players to complete the base icon update, which may I add is a great addition and feature this season.**Although, when opening this pack a Brazilian flag appeared, but my PlayStation due to squad updates kicked me out off ultimate team and when I returned after logging back in a had pep guardiola, who is great but I would like to review the player which the pack initially went to open. Therefore, are you able to see what players was meant to appear?**I will remove pep from my current team when I base icon pack has been generated to my account.**I look forward to hearing from you.**My gamer tag is JasonJJames**.**Also, the call back feature isn’t reasonable for me being *am - *am in the UK.**Many thanks,*Jason.

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Electronic Arts

Customer service issue
Reported by GetHuman3930713
Nov 13th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 421 others
0 customers following this

Timeline

GetHuman3930713 started working on this issue
Nov 13th, 2019 3:16pm
GetHuman3930713 indicated the issue is not fixed yet.
Nov 14th, 2019 10:42am
GetHuman3930713 indicated the issue is not fixed yet.
Nov 14th, 2019 10:42am

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