Listen I have ** plus cases open on fifa you have disabled my live chat I can only emai...

GetHuman3887068's customer service issue with Electronic Arts from November 2019

Help with my Electronic Arts issue
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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman3887068's own words
Enjoy my game ... Listen I have ** plus cases open on fifa you have disabled my live chat I can only email and have to wait **hours u send me a link that does no open when click want my ** pound back, still no help still no set up call link email that works still cant communicate because they disconnected my chat and think they are keeping my money crazy poor service is unreal script customer service with no knowledge all ask who your favourite player how about you fix my games I work for and paid for that would be better done a million trouble shoot to still have trouble EA DO SOMETHING
They do not care they give no help to there customers they dont ever give a solution that's helps the initial ever problem I've ever had has never been resolved just told there no more they can do and close the case to make it look as if they were succesful
Sorting out issue I come with having developers as customer service or in touch with the customer so if we have an issue they cud be approached for a solution or help
I'll always use fifa for *** year proberly more also other games like sims etc still go and buy it each year even with the dismal service and performance also spend alot of my hard earned money on points etc
All there troubleshooting dead end ideas even tested pinh changed internet done ** step reset absolute joke
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Electronic Arts

EA fifa ** also there customer supprt
Customer service issue
Reported by GetHuman3887068
Nov 5th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 6883 others
0 customers following this

Timeline

GetHuman3887068 started working on this issue
Nov 5th, 2019 2:27pm
GetHuman3887068 shared this issue with followers on Twitter
Nov 5th, 2019 2:28pm
GetHuman3887068 indicated the issue is not fixed yet.
Nov 7th, 2019 11:48am
GetHuman3887068 indicated the issue is not fixed yet.
Nov 7th, 2019 12:05pm
GetHuman3887068 indicated the issue is not fixed yet.
Nov 12th, 2019 10:08am