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I have been playing Apex Legends on Origin on PC since it was released and I have about...

GetHuman-ruanstra's customer service issue with Electronic Arts from October 2019

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I have been playing Apex Legends on Origin on PC since it was released and I have about *** Hours on the game, I dont play to much, but about * days ago I was playing and I logged of for ** to ** minutes and when I wanted to go back on to play, my Origin said cloud sync error, and that origin is unable to find my storage data, so now I cannot play, when I say play anyway my apex goes into the home screen and then the Data centre Download stays *, where it normally is *** ping I presume its ping, the when I retry, it says retrieving matchmaking list, and does the same, until the data centre downlaod says, *** and I presume this is an error, I tried everything, and my connection is good I can downlaod movies go online whatever I want, and I tried turning of Cloud in origin but still nothing, now I formatted my whole PC and its still the same, where my friends can go online and play I cannot. *If you want my acc name email me please.

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Electronic Arts

Customer service issue

Reported by GetHuman-ruanstra

Oct 28th, 2019 - 2 years ago

I have an issue with Electronic Arts too

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Seen by 9 customers so far

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