I’ve played several games against other human players, and in not a single one of these...

GetHuman-spacetec's customer service issue with Electronic Arts from August 2019

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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-spacetec's own words
I’ve played several games against other human players, and in not a single one of these games have there been an instance where there wasn’t a game-breaking glitch.**One game I was playing, everything was going smoothly, no glitches or problems and then suddenly I’m ejected from the game without warning, in addition my EA account was unreachable and it caused a forfeit on my end. When I logged back in Later I was forced to sign-in completely anew.**Another game I was playing, around halftime the kicking meter just simply disappeared, and for the rest of the game kicks were a guaranteed botch, ruining the pace and competitiveness of the game.**In addition to the glitches, there are several questionable mechanics that should have been resolved before release, ie not being able to join a franchise game from the franchise screen, not being able to rejoin a game you’ve lost connection to, I mean that’s been a standard feature since league of legends developed it, something Madden absolutely should have incorporated years ago. **This is a ** dollar finished game, that while playing it feels more akin to a Alpha-release on steam. **I’m looking for ** dollars back both as to reflect the actual value of the game in current state and compensation for finding bugs that you should have caught pre-release.

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Electronic Arts

Customer service issue
Reported by GetHuman-spacetec
Aug 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5175 others
0 customers following this

Timeline

GetHuman-spacetec started working on this issue
Aug 16th, 2019 6:49pm

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