Hello. I recently bought Sims * and am now trying to buy Sims * Vampire expansion pack...
GetHuman3056650's Dispute a Charge issue with Electronic Arts from June 2019
Help with my Electronic Arts issue
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Before contacting them, items GetHuman3056650 may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3056650's own words
Hello. I recently bought Sims * and am now trying to buy Sims * Vampire expansion pack, but I have ran into a problem. My card info will not go through even though it is all correct. The only problem I can seem to find is that your expectation dates for credit cards doesn't go down to **** and that's when my card expires. That is the only thing I can seem to think of. Please help so I may enjoy your amazing game. Thank you kindly.
GetHuman3056650 did not yet indicate what Electronic Arts should do to make this right.
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Please help with my Electronic Arts issue
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