Hello. I recently bought Sims * and am now trying to buy Sims * Vampire expansion pack...

GetHuman3056650's Dispute a Charge issue with Electronic Arts from June 2019

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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3056650's own words
Hello. I recently bought Sims * and am now trying to buy Sims * Vampire expansion pack, but I have ran into a problem. My card info will not go through even though it is all correct. The only problem I can seem to find is that your expectation dates for credit cards doesn't go down to **** and that's when my card expires. That is the only thing I can seem to think of. Please help so I may enjoy your amazing game. Thank you kindly.

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Electronic Arts

Dispute a Charge issue
Reported by GetHuman3056650
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4051 others
0 customers following this


GetHuman3056650 started working on this issue
Jun 9th, 2019 3:32am
GetHuman3056650 indicated the issue is not fixed yet.
Jun 9th, 2019 1:56pm