I have been playing apex legends since the first week it was released, and a little bit...

GetHuman-rubyblas's Banned Account issue with Electronic Arts from April 2019

2 views | 3396 similar | 0 following
Help with my Electronic Arts issue
First: share to improve GetHuman-rubyblas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rubyblas's next move: find and follow the right step-by-step guide.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rubyblas will need to dig through the advice provided by Electronic Arts, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rubyblas can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-rubyblas may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-rubyblas's own words
I have been playing apex legends since the first week it was released, and a little bit of anthem. I*ve been enjoying your games for quite some time now until I started having trouble logging in. I was confused why because my brother who I play with was perfectly fine with logging into his account. I tried on multiple different computers to see if I would get a different result, but I never did. It would always pop up with a message saying you are unable to log in at this time try again later. I have been trying to log into my account for * weeks now until I finally decided to write a case about it. While making this case I got a pop up on the bottom saying I broke one of the rules and I have been banned*suspended for no reason. Please EA I have spent hundreds of dollars into apex and anthem if you could please help me out I would really appreciate it.

GetHuman-rubyblas did not yet indicate what Electronic Arts should do to make this right.

How GetHuman-rubyblas fixed the problem

We are waiting for GetHuman-rubyblas to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rubyblas fixes it.
This email address isn't valid

Electronic Arts

Banned Account issue
Reported by GetHuman-rubyblas
Apr 24th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3396 others
0 customers following this


GetHuman-rubyblas started working on this issue
Apr 24th, 2019 2:15am