I have been playing apex legends since the first week it was released, and a little bit...
GetHuman-rubyblas's Banned Account issue with Electronic Arts from April 2019
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Help with my Electronic Arts issue
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Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rubyblas will need to dig through the advice provided by Electronic Arts, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rubyblas can let us know if they help or not.
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Before contacting them, items GetHuman-rubyblas may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-rubyblas's own words
I have been playing apex legends since the first week it was released, and a little bit of anthem. I*ve been enjoying your games for quite some time now until I started having trouble logging in. I was confused why because my brother who I play with was perfectly fine with logging into his account. I tried on multiple different computers to see if I would get a different result, but I never did. It would always pop up with a message saying you are unable to log in at this time try again later. I have been trying to log into my account for * weeks now until I finally decided to write a case about it. While making this case I got a pop up on the bottom saying I broke one of the rules and I have been banned*suspended for no reason. Please EA I have spent hundreds of dollars into apex and anthem if you could please help me out I would really appreciate it.
GetHuman-rubyblas did not yet indicate what Electronic Arts should do to make this right.
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