I ordered the $**.** pack of Apex Coins yesterday, and didn't receive the item, so I as...

GetHuman2212802's customer service issue with Electronic Arts from February 2019

2378 similar
0 following
Help with my Electronic Arts issue
First: share to improve GetHuman2212802's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2212802's next move: try the Electronic Arts help center.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2212802 will want to follow the link below to head to their help center. We will check on GetHuman2212802 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2212802 may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman2212802's own words
I ordered the $**.** pack of Apex Coins yesterday, and didn't receive the item, so I assumed I had canceled buying. So I purchased it again and still did not receive the coins, so I paid $**.** and have yet receive any content I paid for. I even sent a complaint yesterday and it said the wait time was **-** minutes. That was at around * o'clock yesterday morning. I have two confirmations that it was paid for but I have gotten nothing in return. All I ask is to just receive my coins. I'm not asking for any refunds, just to actually receive my content. Thank you, and I hope to hear back soon.
GetHuman2212802 did not yet indicate what Electronic Arts should do to make this right.
I have an issue with Electronic Arts too
How GetHuman2212802 fixed the problem
We are waiting for GetHuman2212802 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2212802 fixes it.
This email address isn't valid

Electronic Arts

Customer service issue
Reported by GetHuman2212802
Feb 15th, 2019 - 8 mons ago
I have an issue with Electronic Arts too
Not resolved
Seen by 6 customers so far
Similar issue to 2378 others
0 customers following this
Follow this issue to see how it gets fixed