I have all the crysis games...the entire series. They were all purchased at a retail s...

GetHuman2158759's customer service issue with Electronic Arts from February 2019

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The issue in GetHuman2158759's own words
reinstall the game ... I have all the crysis games...the entire series. They were all purchased at a retail store. I have the key for each of these games. However they are older games that I have already played. Now, when I try to reinstall them so I can play them again they won't install. They get to the end of the installation process then it says somthing about verifying the release date, and that's as far as it goes---installation fails! These are my games, I purchased them and I have the keys for each game. Are you going to tell me that I can no longer play them???? If so I shall never buy an EA game again. I sincerely hope that you can help with this problem. Thanks Brian, Iwant to be able to reinstall my older games!
I don't understand what verifying the release date thing is all about.....seems stupid to me, Ihave the key. ******I bought these games and since I have the keys, I thought that meant they were mine. In other words I should be able to reinstall and play them at any time-----did I buy them or did I not????
Fixing whatever the issue is with this release date check problem. It gets half way through the check and then stops and fails.
I've got well over ** pc games, many of them ea games. For example as well as all the crisis games I also have all the fear games, far cry, borderlands, call of duty *, etc. etc. etc.
other than this contact there is nothing I can do.....I am powerless to make your "check" work! The only other thing that might be causing this problem is that I may have had some of these installed on an older xp machine of mine. I am very, very, frustrated and hope you can help me with a solution. the crisis and fear series were some of my favorite games, it would be a shame if I had to stop purchasing any EA products!
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Electronic Arts

crysis warhead
Customer service issue
Reported by GetHuman2158759
Feb 7th, 2019 - 4 mons ago
I have an issue with Electronic Arts too
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GetHuman2158759 started working on this issue
Feb 7th 10:53pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 9:49pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 9:52pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 9:53pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 10:16pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 10:18pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 10:19pm
GetHuman2158759 indicated the issue is not fixed yet.
Feb 13th 10:21pm