On battlefield five PS* i was a level ** recon. I got to level ** and unlocked the kar...

GetHuman-jamzer's customer service issue with Electronic Arts from January 2019

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The issue in GetHuman-jamzer's own words
On battlefield five PS* i was a level ** recon. I got to level ** and unlocked the kar**k. I left the game because I was in the first round of grand operations and I didn’t want to wait to use the new gun. When I got to the main menu I went to look at my new gun but it said it was still locked and it still says I am a level ** recon I restarted the game completely and it finally worked. Please get this bug fixed. It took like ** minutes to figure out how to fix the issue.
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Electronic Arts

Customer service issue
Reported by GetHuman-jamzer
Jan 15th, 2019 - 9 mons ago
I have an issue with Electronic Arts too
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Jan 15th 5:59pm