I bought fifa points when the first game out off the fifa store it led me to buy fifa...

GetHuman1955747's customer service issue with Electronic Arts from January 2019

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The issue in GetHuman1955747's own words
I bought fifa points when the first game out off the fifa store it led me to buy fifa ** points which i ended up buying I then contacted ea about the mistake they said there was nothing they could do, they may be able to sort it in the future. I have a screenshot of this. I Then went back and tried again and they said they can no longer do it although I have seen them do it for pro players are Twitter. I have screenshots as proof of all * of these occurrences.
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Electronic Arts

Customer service issue
Reported by GetHuman1955747
Jan 13th, 2019 - 9 mons ago
I have an issue with Electronic Arts too
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Seen by 4 customers so far
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GetHuman1955747 started working on this issue
Jan 13th 12:13pm