hi EA this is Cheryl, I am on Xbox one and I'm trying to do Microsoft rewards and one o...
GetHuman-djcoolch's customer service issue with Electronic Arts from December 2018
Help with my Electronic Arts issue
First: share to improve GetHuman-djcoolch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-djcoolch's next move: go to the Electronic Arts help center.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-djcoolch will want to follow the link below to head to their help center. We will check on GetHuman-djcoolch later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-djcoolch may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-djcoolch's own words
hi EA this is Cheryl, I am on Xbox one and I'm trying to do Microsoft rewards and one of your questions for the NFL monthly recap quiz highlights and stories from week * through ** has * questions. And question * is "Alex Smith Brook which part of his leg?" and the answers are A fibia, B both are correct, C tibia. You have the answer as Tibia but I watch the game and I know that the report was he broke both fibia and tibia so the answer is be both and your marking it as wrong. I have it marked as both and it's got an x on it if you could get back to me and tell me why this answer is wrong I'd appreciate it thank you.
GetHuman-djcoolch did not yet indicate what Electronic Arts should do to make this right.
I have an issue with Electronic Arts too
How GetHuman-djcoolch fixed the problem
We are waiting for GetHuman-djcoolch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.