hi EA this is Cheryl, I am on Xbox one and I'm trying to do Microsoft rewards and one o...

GetHuman-djcoolch's customer service issue with Electronic Arts from December 2018

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The issue in GetHuman-djcoolch's own words
hi EA this is Cheryl, I am on Xbox one and I'm trying to do Microsoft rewards and one of your questions for the NFL monthly recap quiz highlights and stories from week * through ** has * questions. And question * is "Alex Smith Brook which part of his leg?" and the answers are A fibia, B both are correct, C tibia. You have the answer as Tibia but I watch the game and I know that the report was he broke both fibia and tibia so the answer is be both and your marking it as wrong. I have it marked as both and it's got an x on it if you could get back to me and tell me why this answer is wrong I'd appreciate it thank you.
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Electronic Arts

Customer service issue
Reported by GetHuman-djcoolch
Dec 1st, 2018 - 6 mons ago
I have an issue with Electronic Arts too
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GetHuman-djcoolch started working on this issue
Dec 1st, 2018 7:05pm