my Ea access subscription has somehow gathered an unpaid amount which I have not been m...
GetHuman1613033's customer service issue with Electronic Arts from November 2018
Help with my Electronic Arts issue
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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman1613033's own words
my Ea access subscription has somehow gathered an unpaid amount which I have not been made aware of. this has only come to my knowledge after I have decided to cancel my subscription. I believe the payment was not taken out because of my recent change of bank details but because of this I am not able to cancel it without making a payment. I refuse to make this payment as I believe that it is the duty of your company to make me as the customer aware of the issue. Hence forth I am going to close all personal accounts affiliated with electronic arts and will dispute any claim that ea will make for a payment. This will be discussed with my bank immediately to prevent any further losses.
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