my Ea access subscription has somehow gathered an unpaid amount which I have not been m...

GetHuman1613033's customer service issue with Electronic Arts from November 2018

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The issue in GetHuman1613033's own words
my Ea access subscription has somehow gathered an unpaid amount which I have not been made aware of. this has only come to my knowledge after I have decided to cancel my subscription. I believe the payment was not taken out because of my recent change of bank details but because of this I am not able to cancel it without making a payment. I refuse to make this payment as I believe that it is the duty of your company to make me as the customer aware of the issue. Hence forth I am going to close all personal accounts affiliated with electronic arts and will dispute any claim that ea will make for a payment. This will be discussed with my bank immediately to prevent any further losses.
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Electronic Arts

Customer service issue
Reported by GetHuman1613033
Nov 23rd, 2018 - 3 mons ago
I have an issue with Electronic Arts too
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Seen by 4 customers so far
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GetHuman1613033 started working on this issue
Nov 23rd, 2018 9:41pm