Hello my name is Charlie I called sometime back and talk to someone about not being abl...

GetHuman1388966's customer service issue with Electronic Arts from October 2018

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Help with my Electronic Arts issue
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Before contacting them, items GetHuman1388966 may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman1388966's own words
Hello my name is Charlie I called sometime back and talk to someone about not being able*to log on to my account.he asked me my security question about the name of my ex-wife*since I've had the account for so long I never had to answer so I could not remember exactly What used.I am ** years old and I not only enjoyed Playing the * Games I have But my granddaughter Did to. but he didn't seem to care that much even after I gave him a ton of information about myself.* the three games are the spores,Sims *,and The Sims * complete collection which was a free download.*email address on the account *****@***.com and the password Basic***.But I no longer have that email address So I need to change it to *****@***.com.*I do not know if this will help but I sometimes use blackdog as as an answer to a security question.*This is my phone number ***-***-******also I recently opened another account with you and bought the command and Conquer package*that account name is under *****@***.com

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Electronic Arts

Customer service issue
Reported by GetHuman1388966
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 639 others
0 customers following this

Timeline

GetHuman1388966 started working on this issue
Oct 22nd, 2018 9:17am