Yesterday my game crashed so I restarted my computer. But when my computer came back on...

GetHuman1193633's customer service issue with Electronic Arts from September 2018

401 similar
0 following
Help with my Electronic Arts issue
First: share to improve GetHuman1193633's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1193633's next move: try the Electronic Arts help center again.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1193633 will want to follow the link below to head to their help center. We will check on GetHuman1193633 later to make sure it's all set or try to help escalate.
The issue in GetHuman1193633's own words
Yesterday my game crashed so I restarted my computer. But when my computer came back on and I try to play my game, it comes up and says, “Only one instance of Origin can run at a time. Please check other Windows accounts to see if Origin is running.” This cannot be true because I only have one computer and only one Windows accounts. I have tried to restart the computer many times but it always fails to open Origin. To solve this I would like the other game that is “open” to be deleted or I would like my money back for the games I have bought.
GetHuman1193633 did not yet indicate what Electronic Arts should do to make this right.
I have an issue with Electronic Arts too
How GetHuman1193633 fixed the problem
We are waiting for GetHuman1193633 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Electronic Arts email you?
This email address isn't valid
Follow this issue
See how GetHuman1193633 fixes it.
This email address isn't valid

Electronic Arts

Customer service issue
Reported by GetHuman1193633
Sep 24th, 2018 - 4 mons ago
I have an issue with Electronic Arts too
Not resolved
Seen by 3 customers so far
Similar issue to 401 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Game Name
Version Type
Name of Account Holder