Yesterday my game crashed so I restarted my computer. But when my computer came back on...

GetHuman1193633's customer service issue with Electronic Arts from September 2018

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The issue in GetHuman1193633's own words
Yesterday my game crashed so I restarted my computer. But when my computer came back on and I try to play my game, it comes up and says, “Only one instance of Origin can run at a time. Please check other Windows accounts to see if Origin is running.” This cannot be true because I only have one computer and only one Windows accounts. I have tried to restart the computer many times but it always fails to open Origin. To solve this I would like the other game that is “open” to be deleted or I would like my money back for the games I have bought.
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Electronic Arts

Customer service issue
Reported by GetHuman1193633
Sep 24th, 2018 - 2 mons ago
I have an issue with Electronic Arts too
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