I got an email with a promotion for a buy one, get three burritos with an app purchase...
GetHuman5914840's Complaint issue with El Pollo Loco from April 2021
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The issue in GetHuman5914840's own words
I got an email with a promotion for a buy one, get three burritos with an app purchase. I got to the restaurant at ** pm and logged in to the app. The offer had disappeared. I then called the restaurant from the parking lot and the so-called manager stated I tried to redeem the special within ** minutes of closing. I told her I had been trying since **pm and they don't close till **:**pm. She said I must be wrong. I said she must not be the manager. She said she was the manager and got very rude. I asked if she would honor the special and she said no and have a nice day and hung up on me. I am writing this from Jack in the Box drive thru. I want my * for *
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Apr 2nd 10:18am
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