We bought platters that were to have a taco and an enchilada .It cost way more tha...

GetHuman1665655's customer service issue with El Pollo Loco from December 2018

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The issue in GetHuman1665655's own words
We bought platters that were to have a taco and an enchilada .It cost way more than the ad on tv we just saw, with * enchiladas for *.**. We are glad there wasn,t * as what we got was awful!!An enchilada and a taco, with no sauce of any kind, tasted like raw dough and somewhat tastless! On tv it shows having sauce verdi poured over it. We got these at the Rocklin store. Never have gotten any other food there as bad as these. Maybe you can find out why!!! We hope it was just a fluke!!
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El Pollo Loco

Customer service issue
Reported by GetHuman1665655
Dec 1st, 2018 - 6 mons ago
I have an issue with El Pollo Loco too
Fixed
Seen by 4 customers so far
Similar issue to 7 others
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Timeline
GetHuman1665655 started working on this issue
Dec 1st, 2018 3:05am
GetHuman1665655 indicated the issue is not fixed yet.
Dec 1st, 2018 3:10am