I received a package of books yesterday. One corner seam and a long edge on the bottom...

GetHuman-vschaefe's customer service issue with Edward Hamilton Booksellers from April 2019

Help me with my issue
The issue in GetHuman-vschaefe's own words
I received a package of books yesterday. One corner seam and a long edge on the bottom of the box were torn out. The box had been well taped, and there was a sticker stating that the box was damaged when received. Amazingly, only one of my ** books was damaged. Book number *******, Lights, Camera, Magic! Fantastic Beast . . . had damage on the top corners and the spine. If possible, I would like to have the book replaced. Thank you.
GetHuman-vschaefe did not yet indicate what Edward Hamilton Booksellers should do to make this right.
I have an issue with Edward Hamilton Booksellers too
How GetHuman-vschaefe fixed the problem
I sent a message to Edward R. Hamilton stating my problem. They replied promptly that a replacement book would be sent to me as soon as possible.
Please help with my Edward Hamilton Booksellers issue
Do you have a customer issue as well?
We can help you get Edward Hamilton Booksellers's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Edward Hamilton Booksellers

Customer service issue
Reported by GetHuman-vschaefe
Apr 5th, 2019 - 5 mons ago
I have an issue with Edward Hamilton Booksellers too
Fixed
GetHuman-vschaefe shared how to fix
Seen by 5 customers so far
Similar issue to 497 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-vschaefe started working on this issue
Apr 5th 5:04pm
GetHuman-vschaefe confirmed the issue is fixed. Hooray!
Apr 6th 8:33pm