I placed an order to E.R.H.B.C on ********* for ** items totaling $***.**, and it was c...
GetHuman1043417's customer service issue with Edward Hamilton Booksellers from August 2018
Help me with my issue
First: share to improve GetHuman1043417's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1043417's next move: go to the Edward Hamilton Booksellers help center.
Edward Hamilton Booksellers doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1043417 will want to follow the link below to head to their help center. We will check on GetHuman1043417 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1043417 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1043417's own words
I placed an order to E.R.H.B.C on ********* for ** items totaling $***.**, and it was cleared on my credit union on *********.*Today, *********, I received a cryptic message that says "My order for * items and *.** was divided into * parts. This refund is for the part containing * items, to which $*.** of your payment was applied.*** item was shipped *********. The following items is sold out (*******) and is being refunded for ($*.**). this is the only information that matches my paid purchase. Please provide me a status of the remainder of my order: *(***) ***-****
GetHuman1043417 did not yet indicate what Edward Hamilton Booksellers should do to make this right.
I have an issue with Edward Hamilton Booksellers too
How GetHuman1043417 fixed the problem
We are waiting for GetHuman1043417 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.