This is Maury Correctional in North Carolina. Books were ordered for an inmate. He rece...

GetHuman693998's customer service issue with Edward Hamilton Booksellers from May 2018

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The issue in GetHuman693998's own words
The inmate want the book that was ordered. ... This is Maury Correctional in North Carolina. Books were ordered for an inmate. He received * books, but one of the books is an incorrect book. The book sent is not the book listed on order form. What is your return policy and to getting the correct book for the inmate? The batch *********. Order was for terry Dix ******** NCDC, PO Box *** Maury, NC *****
GetHuman693998 did not yet indicate what Edward Hamilton Booksellers should do to make this right.
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How GetHuman693998 fixed the problem
Writing the company and explaining your situation. They were very helpful and my problem was rectified. I'm happy, inmate is happy, all is well. Thanks for settling this in a timely manner. This is what I call good business.
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Edward Hamilton Booksellers

Customer service issue
Reported by GetHuman693998
May 17th, 2018 - a yr ago
I have an issue with Edward Hamilton Booksellers too
Fixed
GetHuman693998 shared how to fix
Seen by 13 customers so far
Similar issue to 173 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman693998 started working on this issue
May 17th, 2018 5:41pm
GetHuman693998 indicated the issue is not fixed yet.
May 17th, 2018 7:30pm
GetHuman693998 indicated the issue is not fixed yet.
May 17th, 2018 7:32pm
GetHuman693998 confirmed the issue is fixed. Hooray!
May 18th, 2018 12:09pm