This is Maury Correctional in North Carolina. Books were ordered for an inmate. He rece...
GetHuman693998's customer service issue with Edward Hamilton Booksellers from May 2018
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The issue in GetHuman693998's own words
The inmate want the book that was ordered. ... This is Maury Correctional in North Carolina. Books were ordered for an inmate. He received * books, but one of the books is an incorrect book. The book sent is not the book listed on order form. What is your return policy and to getting the correct book for the inmate? The batch *********. Order was for terry Dix ******** NCDC, PO Box *** Maury, NC *****
GetHuman693998 did not yet indicate what Edward Hamilton Booksellers should do to make this right.
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How GetHuman693998 fixed the problem
Writing the company and explaining your situation. They were very helpful and my problem was rectified. I'm happy, inmate is happy, all is well. Thanks for settling this in a timely manner. This is what I call good business.
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