I placed an order at my local Edible Arrangements Friday May *th, with a delivery date...
GetHuman6052642's customer service issue with Edible Arrangements from May 2021
24 views | 22 similar | 0 following
Help with my Edible Arrangements issue
Did we steer you to the right help?
Waiting to see if GetHuman6052642 got the right customer help using our suggestion.
Before contacting them, items GetHuman6052642 may need:
Name on the reservation
The issue in GetHuman6052642's own words
I placed an order at my local Edible Arrangements Friday May *th, with a delivery date of Saturday May *th. Once the order was rang up there was an additional charge for delivery, when the advertisement as well as the local representative said delivery would be free. My mother never received her mother's day delivery. I have since spoken with my local store as well as contacted two out-of-state stores that was supposed to be in charge of my order, once it was passed from the local store. No one can tell me where my order is, nor can they tell me how to get a refund. Now that no delivery has been made, I have been given the runaround, calling from store to store and once I State my issue I am placed on hold indefinitely. I contacted Edible Arrangements customer service line where I was giving a case number *** **** and was instructed to call my local store and the customer service number back tomorrow, to see if my refund is approved. This is not acceptable! The only two options I was given was refund or replace the order.**No accountability, no empathy, no resolution.**The resolve I am looking for, would be to deliver an upgrade and partial refund. Not looking for anything unrealistic, but for a national company, I am looking for accountability.**What do you feel is reasonable for disappointing the most important person in your life?
GetHuman6052642 did not yet indicate what Edible Arrangements should do to make this right.
I have an issue with Edible Arrangements too
How GetHuman6052642 fixed the problem
We are waiting for GetHuman6052642 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.