I ordered * Eddie Bowers water bottle freezer ** oz but only received one gray bottle...

GetHuman509928's customer service issue with EddieBauer.com from December 2018

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The issue in GetHuman509928's own words
I ordered * Eddie Bowers water bottle freezer ** oz but only received one gray bottle. Where is the other two bottles one purple and one blue. Here is customer info customer number***********, order number* ********, or date ********, payment method PayPal, order type regular. I need to know when I'm going to receive these other bottles because they are Christmas gifts. Please get back to me as soon as possible. I called customer service was put on hold for * hour then you hung up.I am not very happy with your customer service number and who runs it. Don't blame the computer, blame the person that's running the computer. If I don't get some kind of resolution I will never shop Eddie Bowers again!
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Customer service issue
Reported by GetHuman509928
Dec 7th, 2018 - 6 mons ago
I have an issue with EddieBauer.com too
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GetHuman509928 started working on this issue
Dec 7th, 2018 4:08pm