I ordered * Eddie Bowers water bottle freezer ** oz but only received one gray bottle...

GetHuman509928's customer service issue with EddieBauer.com from December 2018

1 view
 | 
24 similar
 | 
0 following
Help with my EddieBauer.com issue
First: share to improve GetHuman509928's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman509928's next move: talk to EddieBauer.com when they open.
EddieBauer.com's call center is closed now. We will send GetHuman509928 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman509928 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman509928's own words
I ordered * Eddie Bowers water bottle freezer ** oz but only received one gray bottle. Where is the other two bottles one purple and one blue. Here is customer info customer number***********, order number* ********, or date ********, payment method PayPal, order type regular. I need to know when I'm going to receive these other bottles because they are Christmas gifts. Please get back to me as soon as possible. I called customer service was put on hold for * hour then you hung up.I am not very happy with your customer service number and who runs it. Don't blame the computer, blame the person that's running the computer. If I don't get some kind of resolution I will never shop Eddie Bowers again!
GetHuman509928 did not yet indicate what EddieBauer.com should do to make this right.
I have an issue with EddieBauer.com too
How GetHuman509928 fixed the problem
We are waiting for GetHuman509928 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EddieBauer.com's attention and get better help faster. Tap below to get started.
Having EddieBauer.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman509928 fixes it.
This email address isn't valid

EddieBauer.com

Customer service issue
Reported by GetHuman509928
Dec 7th, 2018 - 6 mons ago
I have an issue with EddieBauer.com too
Not resolved
Seen by 1 customer so far
Similar issue to 24 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman509928 started working on this issue
Dec 7th, 2018 4:08pm