we purchased a coat from eddie bauer for ***.**, i wore it for several years and was...

GetHuman-dhminner's Returns issue with Eddie Bauer from February 2020

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The issue in GetHuman-dhminner's own words
we purchased a coat from eddie bauer for ***.**, i wore it for several years and was pleased w* it that i bought a *nd coat like it at clearance price for **.** for my daughter. in the interim the zipper broke in the middle of my coat and i returned it and they sent a replacement superior down coat, it came*and had no down in the sleeves. we were told to return it w the original receipt of the *st coat for ***.- which we did. it has been * months and numerous ph calls and hours and they have the coat and we have yet to receive either a refund of *** or a replacement coat

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Eddie Bauer

Returns issue
Reported by GetHuman-dhminner
Feb 1st, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 55 others
0 customers following this

Timeline

GetHuman-dhminner started working on this issue
Feb 1st 6:55pm

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