Have called four times about a specific problem, got it resolved and had my missing ite...

GetHuman-kfgenesi's customer service issue with Eddie Bauer from December 2019

Help with my Eddie Bauer issue
The issue in GetHuman-kfgenesi's own words
Have called four times about a specific problem, got it resolved and had my missing item sent to me. Because of the excessive calling and waiting I had to do PLUS an additional tax they made me pay when I should’ve payed nothing at all, the last person I had talked to named Mae told me I would get a $** Eddie Bauer coupon sent to my email because of all that. It’s now cyber Monday and there’s some things I’d like to buy before the deal expires. I just want the code to that coupon so I can use it tonight because it was never sent to my email. Also have been waiting for my money to be refunded to my bank account as well but I’ll give that a couple more days.

GetHuman-kfgenesi did not yet indicate what Eddie Bauer should do to make this right.

How GetHuman-kfgenesi fixed the problem

We are waiting for GetHuman-kfgenesi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Eddie Bauer's attention and get better help faster. Tap below to get started.
Having Eddie Bauer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Eddie Bauer

Customer service issue
Reported by GetHuman-kfgenesi
Dec 3rd, 2019 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 36 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-kfgenesi started working on this issue
Dec 3rd, 2019 2:46am
GetHuman-kfgenesi confirmed the issue is fixed. Hooray!
Dec 3rd, 2019 3:33pm