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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1893240's own words
I ordered and paid for a pair of Women's Hunt Pac Deluxe Boots Over a month ago. I received them but they were too small so I exchanged them for a larger pair, and while the returned pair was received by your facility, I was never sent a new pair, nor did I get a refund. I also did not receive an update on my order. I emailed your services and received an automatic response saying you would contact me, but received nothing. I attempted to call you numerous times without success.**This is unacceptable service. You are holding my money. **I am waiting for your prompt response.**Karen Pasternak
GetHuman1893240 did not yet indicate what Eddie Bauer should do to make this right.
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