I ordered and paid for a pair of Women's Hunt Pac Deluxe Boots Over a month ago. I rece...

GetHuman1893240's customer service issue with Eddie Bauer from January 2019

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The issue in GetHuman1893240's own words
I ordered and paid for a pair of Women's Hunt Pac Deluxe Boots Over a month ago. I received them but they were too small so I exchanged them for a larger pair, and while the returned pair was received by your facility, I was never sent a new pair, nor did I get a refund. I also did not receive an update on my order. I emailed your services and received an automatic response saying you would contact me, but received nothing. I attempted to call you numerous times without success.**This is unacceptable service. You are holding my money. **I am waiting for your prompt response.**Karen Pasternak
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Eddie Bauer

Customer service issue
Reported by GetHuman1893240
Jan 4th, 2019 - 4 mons ago
I have an issue with Eddie Bauer too
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Seen by 5 customers so far
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Timeline
GetHuman1893240 started working on this issue
Jan 4th 3:05am