I placed an order over the phone in the store for wheat severson moc toe. When I ordere...

GetHuman-paigerey's customer service issue with Eddie Bauer from November 2018

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I placed an order over the phone in the store for wheat severson moc toe. When I ordered it I told the person placing the order multiple times that I needed a Men’s **, when he placed the order he didn’t verify any of the information I was giving him. I just received the order and they’re the wrong size, I was sent a **.* men’s size. I have been on hold for over ** minutes waiting to speak with someone from customer service.
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Eddie Bauer

Customer service issue
Reported by GetHuman-paigerey
Nov 30th, 2018 - 6 mons ago
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GetHuman-paigerey started working on this issue
Nov 30th, 2018 1:05am