I ordered a jacket in-store on Black Friday and got emailed a tracking number that does...

GetHuman-noramos's customer service issue with Eddie Bauer from November 2018

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The issue in GetHuman-noramos's own words
I ordered a jacket in-store on Black Friday and got emailed a tracking number that doesn't work when I put the number into the tracking link on the Eddie Bauer website. I have tried several browsers and retried several times. I have an account ( i know you need an account to track orders). It's just that I saved up and paid a ton of money for a jacket that I can't tell if it was shipped or not, or if it even got processed. I don't even care when it gets here really, i don't need the tracking number for that, but I just want to know that it was even processed and not lost.
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Eddie Bauer

Customer service issue
Reported by GetHuman-noramos
Nov 28th, 2018 - 9 mons ago
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GetHuman-noramos started working on this issue
Nov 28th, 2018 1:31am