I returned order number ********* on **********, following your directions and using yo...

GetHuman-roseap's customer service issue with Eddie Bauer from November 2018

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I returned order number ********* on **********, following your directions and using your prepaid label (Tracking Label ****************************** )on **********. USPS confirms that it was "tendered to returning agent" on ********** at **:**. It is now ********** and I have not received any communication from Eddie Bauer regarding this return.**I have tried calling numerous times, but the wait time is unacceptable. I also emailed Customer Care regarding this situation on **********. Incident: ******-******, but still have received no word from Eddie Bauer.**I also will be returning order ******** once this issue is resolved.**This has been my first time attempting to purchase from Eddie Bauer. I must say that based on this experience, it will probably be my last.
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Eddie Bauer

Customer service issue
Reported by GetHuman-roseap
Nov 27th, 2018 - 9 mons ago
I have an issue with Eddie Bauer too
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Seen by 7 customers so far
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Timeline
GetHuman-roseap started working on this issue
Nov 27th, 2018 12:33am