I was told when I placed my order my card wasn't usable.

GetHuman816769's customer service issue with Eddie Bauer from June 2018

Help with my Eddie Bauer issue
The issue in GetHuman816769's own words
Purchase product over the phone. ... I cant use my credit card. I haven't used my acct since **** and it says it cant be used.
I saw this great sale. I wont purchase until this is fixed.
Calling and telling me what has caused this problem. I am not sure whats happened.
A very long time
Not sure what to do. If not resolved tonight, I will call customer service tomorrow.
I have an issue with Eddie Bauer too
How GetHuman816769 fixed the problem
I called customer service. They were fast.
Please help with my Eddie Bauer issue
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Eddie Bauer

Eddie bauer credit card
Customer service issue
Reported by GetHuman816769
Jun 25th, 2018 - 4 mons ago
I have an issue with Eddie Bauer too
Fixed
Seen by 7 customers so far
Similar issue to 7 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman816769 started working on this issue
Jun 25th 12:14am
GetHuman816769 indicated the issue is not fixed yet.
Jun 25th 1:34am
GetHuman816769 indicated the issue is not fixed yet.
Jun 25th 1:43am
GetHuman816769 indicated the issue is not fixed yet.
Jun 25th 1:44am
GetHuman816769 confirmed the issue is fixed. Hooray!
Jun 25th 1:08pm