I have a system with a C-wire. I labeled the wires and hooked them up accordingly.**Wi...
GetHuman805894's customer service issue with Ecobee from June 2018
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The issue in GetHuman805894's own words
I have a system with a C-wire. I labeled the wires and hooked them up accordingly.**Wires are: R,G,Y,W*,W*,C**When the air was supposed to be on, the outside condenser would not turn on. I reinstalled the old thermostat and it's all working again.**Any idea?
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