I have been using Ebates for years now and have moved on from my previous job. I can no...

GetHuman1687839's customer service issue with Ebates Shopping.com, Inc. from December 2018

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The issue in GetHuman1687839's own words
I have been using Ebates for years now and have moved on from my previous job. I can no longer access my old email address *****@***.com Now Ebates wants me to verify I am Mary Lockhart but there is no way to bypass or change my old email address. Why do you make this part so hard? I am sure that people lose old email addresses for the same reason I have. I have a new personal email account I use but cannot update my account or I sure cannot figure it out. My telephone is ***-***-****. I also want to make sure I have changed my home address because that has changed as well. My new email is *****@***.com. I have used the ebates app so will be expecting a check. It's Christmas time and I will either use Ebates once this gets resolved quickly or have to go to another company now that there are options.*Thanks for your immediate response. *Mary Lockhart
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Ebates Shopping.com, Inc.

Customer service issue
Reported by GetHuman1687839
Dec 4th, 2018 - a mon ago
I have an issue with Ebates Shopping.com, Inc. too
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GetHuman1687839 started working on this issue
Dec 4th, 2018 4:11pm